Effective Date: 31-07-2024

1. Introduction

Welcome to FURCAT. We are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.furcat.in or make a purchase from us.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or services.

2. Information We Collect

a. Personal Information:
We may collect personally identifiable information that you provide to us when you:

  • Register an account on our website
  • Place an order
  • Subscribe to our newsletter
  • Participate in a promotion or survey
  • Contact our customer service team

This information may include, but is not limited to:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (e.g., credit card details)
  • Order history

b. Non-Personal Information:
We may also collect non-personal information automatically when you visit our website, such as:

  • IP address
  • Browser type
  • Operating system
  • Referring website
  • Pages viewed
  • Time spent on our site
  • Cookies and other tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders
  • To communicate with you about your order status
  • To respond to your inquiries and provide customer support
  • To send you marketing and promotional communications (with your consent)
  • To improve our website, products, and services
  • To personalize your shopping experience
  • To detect and prevent fraud and abuse
  • To comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
  • Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Rights and Choices

a. Access and Correction:
You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

b. Marketing Communications:
You may opt out of receiving marketing emails from us by following the unsubscribe instructions in the email. Please note that even if you opt out of marketing emails, we may still send you transactional or administrative messages.

c. Cookies:
You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Our website is not intended for use by children under the age of 15. We do not knowingly collect personal information from children under 15. If we become aware that we have inadvertently collected personal information from a child under 15, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the “Effective Date” at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

FURCAT
help@furcat.in