Welcome to FURCAT
Thank you for visiting FURCAT. These terms and conditions (the “Terms”) govern your use of our website and the purchase of our premium apparel, including T-shirts, sweatshirts, hoodies, and gym wear. By accessing or using our website, you agree to be bound by these Terms.
1. Overview
FURCAT is committed to offering you the finest quality apparel. Please read these Terms carefully before making any purchases. These Terms apply to all users of the site, including but not limited to customers, vendors, and browsers.
2. Product Information
We strive to ensure that all product descriptions, images, and pricing are accurate and up-to-date. However, slight variations in colour and texture may occur due to photographic lighting and display differences. The materials and craftsmanship of our products are of the highest standards.
3. Orders and Payments
– *Placing an Order:* To place an order, simply select your desired items, sizes, and quantities, and proceed to checkout. Please ensure that all information provided is accurate.
– *Payment Methods:* We accept major credit cards, debit cards, and other secure payment methods as listed at checkout. All payments are processed securely.
– *Order Confirmation:* After placing an order, you will receive a confirmation email with your order details. This email signifies our acceptance of your order.
4. Pricing and Availability
– *Pricing:* All prices are listed in Rupees and are inclusive of applicable taxes, unless stated otherwise. Shipping costs are additional and will be calculated at checkout.
– *Availability:* Our collections are crafted with care and may have limited availability. We reserve the right to modify or discontinue any product at any time.
5.Shipping Policy
5.1. Standard Shipping:
– Orders will typically be processed within 1-2 business days.
– Shipping will take approximately 5 to 7 business days from the date of dispatch.
– Delivery times may vary depending on your location and unforeseen circumstances, such as weather delays or carrier issues.
5.2. Express Shipping:
– Express delivery is available upon request.
– Additional charges will apply for express shipping services.
– Express shipping typically reduces delivery time to 1-3 business days after dispatch, depending on the destination.
5.3. Shipping Charges:
– Shipping charges for your order will be calculated and displayed at checkout.
– Any applicable duties, taxes, or additional charges are the responsibility of the customer.
5.4. Order Tracking:
– Once your order has been shipped, a tracking number will be provided to you via email.
– You can use this tracking number to monitor the status of your delivery.
5.5 International Shipping:
– Please note that international shipping may be subject to additional customs, duties, and taxes, which are the responsibility of the customer.
– Delivery times for international orders may vary.
5.6. Undeliverable Packages:
– If a package is returned to us due to an incorrect address or failure to pick up, the customer will be responsible for the cost of re-shipping the package.
6. Returns and Exchanges
– *Return Policy for Damaged Items:* We take great care in ensuring our products meet the highest quality standards. However, if you receive a damaged item, it is returnable only if you provide proper video proof of the damage. The video must clearly show the issue and the product in its original packaging. Please contact our customer service team within 24 hours of receiving the item to initiate a return.
– *Exchange Policy for Size Issues:* If you need to exchange an item due to a size issue, we are happy to provide the next size, subject to availability. The product must be returned with tags intact and must be unworn, unwashed, and undamaged. Please contact us within 7 days of receiving your order to arrange an exchange.
– *Refunds:* Refunds for damaged items will be processed once the returned product is received and inspected. Refunds will be issued to the original payment method within 7 business days. Shipping costs are non-refundable.
7. Intellectual Property
All content on this website, including but not limited to designs, logos, text, graphics, and images, is the exclusive property of FURCAT. You may not use, reproduce, or distribute any content without our explicit written permission.
8. User Conduct
You agree to use our website for lawful purposes only. You may not use the site to engage in any activity that could harm our brand, disrupt the website, or compromise the security of our customers.
9. Limitation of Liability
To the fullest extent permitted by law, FURCAT shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or the purchase of our products. Our liability is limited to the purchase price of the products.
10. Governing Law
These Terms and any disputes arising from them shall be governed by the laws of India. Any legal proceedings shall be conducted in the courts of India.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with the updated date. Continued use of the website following any changes indicates your acceptance of the new Terms.
12. Contact Information
If you have any questions or concerns about these Terms or your order, please contact our customer service team at help@furcat.in .
13. Acceptance of Terms
By using our website and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.